We deliver
Our promises are made to be kept – to our clients, colleagues and partners.
About Lbox Communications
The home of intelligently delivered communications
Meet the team pushing the boundaries in fast turnaround print and delivery
Data. Communications. Print. Fulfilment. Delivery.
All done smarter, faster, better. Getting your communications seen, heard and received is our priority, our purpose and our promise.
Our mission
We deliver a more intelligent way for campaigns to reach your audiences. We constantly evolve and challenge what’s possible to make your life easier, embracing state-of-the-art technology at the core of everything we do.
We are relentlessly committed to you, each other and our environment. From those overseeing our in-house equipment, to our leaflet distributors on the road day in, day out – we go the extra mile for your communications.
Problems solved. Deadlines met.
Promises delivered. That is the Lbox guarantee.
We deliver
Our promises are made to be kept – to our clients, colleagues and partners.
We evolve
Always changing, always improving. We embrace technology to drive innovation and automation in our services.
We care
Total commitment to what we do, our clients, each other and the world we live in.
We challenge
Questioning more, pushing forward and doing all we can to enhance the client experience and our working environment.
Trusted by
over 500 clients
Our journey
Our story dates back to 1995, after our founder Sasha Srdanovic started London Letterbox Marketing. The company specialised in providing delivery services to local government organisations under the motto 'delivering our promises'. Our first client was the London Borough of Tower Hamlets and we're proud to say that over 27 years on they remain with us. Over the next decade the company grew to deliver tens of millions of publications and other communications. The business never looked back and proud to have clients including 28 London councils, TfL and The Met Police.
Since then, so much has changed from developing our game-changing tellthem™ platform, to expanding our mail services through our print, fulfilment and delivery capabilities, we continue to strive towards a more efficient, intelligent and ethical future for our industry.
How are we different?
We’re not afraid to venture where others won’t.
We understand that people are integral to our operations, but that technology can also significantly improve the service we deliver to our clients. It’s a fine balance and we’ve struck it. We will never be content with just good – we always aspire for more, and go beyond what’s expected.
What are we changing?
We set out to make waves in our industry and that’s exactly what we’re doing.
From creating a positive environmental impact to investing heavily into technology, our innovations are built around the growing needs and demands of our clients. When it comes to making communications smarter and simpler, we never slow down.
Why are we doing it?
Our focus is on finding solutions, and this is at the heart of every service we provide.
Our communications help people make informed decisions about their environment, their community, the services they use and the products they buy.
- 50m
- Items delivered
- 18k
- Jobs completed
- 400
- Active clients
2023 in numbers
Our leadership team
CEO & creator of tellthem™
Working to drive the business forward, David keeps systems, processes and suppliers on course for client success.
Head of Finance & Business Operations
Leading business operations to ensure smooth running of the business across all central services.
Our accreditations
- ISO 14001
A framework that ensures our company’s environmental impact is always being measured and improved upon.
This ensures regulatory compliance and makes day-to-day sustainability a priority across our organisation’s activities, products and services.
- ISO 9001
The world’s most recognised quality management system standard.
ISO 9001 is a powerful business improvement tool that keeps us identifying, managing and improving quality across all areas of our business.
- Cyber Essentials Plus
Independently verified by a qualified assessor, our company has passed a vigorous audit of our systems.
We take cyber crime seriously and this certification assures our clients we are doing everything we can to protect them and their personal data.